APA Style

SEYBOLD, PATRICIA B., MARSHAK, RONNI T.. (1998). CUSTOMERS.COM : HOW TO CREATE A PROFITABLE BUSINESS STRATEGY FOR THE INTERNET AND BEYOND; MAKE IT EASY FOR CUSTOMERS TO DO BUSINESS WITH YOU (CET. 1 / 1998). NEW YORK: TIMES BUSINESS, RANDOM HOUSE, INC..

Chicago Style

SEYBOLD, PATRICIA B., MARSHAK, RONNI T.. CUSTOMERS.COM : HOW TO CREATE A PROFITABLE BUSINESS STRATEGY FOR THE INTERNET AND BEYOND; MAKE IT EASY FOR CUSTOMERS TO DO BUSINESS WITH YOU. CET. 1 / 1998 NEW YORK: TIMES BUSINESS, RANDOM HOUSE, INC., 1998. Text.

MLA Style

SEYBOLD, PATRICIA B., MARSHAK, RONNI T.. CUSTOMERS.COM : HOW TO CREATE A PROFITABLE BUSINESS STRATEGY FOR THE INTERNET AND BEYOND; MAKE IT EASY FOR CUSTOMERS TO DO BUSINESS WITH YOU. CET. 1 / 1998 NEW YORK: TIMES BUSINESS, RANDOM HOUSE, INC., 1998. Text.

Turabian Style

SEYBOLD, PATRICIA B., MARSHAK, RONNI T.. CUSTOMERS.COM : HOW TO CREATE A PROFITABLE BUSINESS STRATEGY FOR THE INTERNET AND BEYOND; MAKE IT EASY FOR CUSTOMERS TO DO BUSINESS WITH YOU. CET. 1 / 1998 NEW YORK: TIMES BUSINESS, RANDOM HOUSE, INC., 1998. Print.